Carilion was prepared for the worst

Community conversations by Michael Abraham

Bill Flattery, CEO of Carilion’s New River Valley Medical Center.

The plan, at first, was to be ready for a huge wave of COVID-19 patients, said Bill Flattery, CEO of Carilion’s New River Valley Medical Center. With his unique perspective on the current COVID-19 pandemic and the region’s medical community’s plans to keep us safe, Flattery is a key health leader in the region.

He began our conversation telling me why the initial response was targeted differently than hindsight would have dictated. “We planned for an influx of patients that never materialized. We increased in-patient capacity by about 40% and by 80% in our emergency department. Social distancing worked really well here; I can’t say enough good things about our citizen response. People did the things they needed to do. Read More “Carilion was prepared for the worst”