Stuffed. That’s how I’m feeling right now. Managing Editor Taryn Chase, my daughter Anna, and I just got back from the new Fatz Cafe, which officially opens in Dublin near Exit 98 off I-81 (4586 Alexander Farm Road) on Monday. We were part of a preview dinner held on this windy, cold, and sometimes snowy evening in the New River Valley.
On the inside of Fatz (an appropriate name for how I feel), the temperature was warm and the food was delicious. We started out with some diet-busting cheese fries. Then Anna and Taryn both had the “World Famous Calabash Chicken,” while I had a steak and ribs combo. We finished up by splitting a giant bowl of peach cobbler with vanilla ice cream (pictured above).
Our server Anica (pictured below with Anna) was friendly and profession
al. The one flaw in the evening came when we were originally brought food meant for another table. I’ve never really understood the method of having someone other than your server bring food to the table, which is the system Fatz has in place. But that transgression was quickly remedied and the food we ordered quickly came to our table.
One interesting innovation that Fatz uses is an ESP System, in which a device is placed at your table and anytime you need your server’s attention you just hit a button and your server is buzzed. Anica was always attentive, so we never used the ESP System, but it’s good to know it’s there. Don’t you hate it when you’re ready for the check or you’ve just eaten some spicy food and you’re drink glass is completely empty and your server is nowhere to be found? Fatz has eliminated that problem with its use of the ESP System.
Fatz Cafe seats 168 guests and offers a full-service bar and a separate take-out entrance. The decor includes lots of well-framed black-and-white photos of the area.
We took some time to chat with Operating Partner Rob Keyes who said he is excited to be in the area. Rob came from a 5-year stint at another Fatz location. The company is now 20 years old, as the first Fatz Café opened in Spartanburg, S.C., in 1988. This is the first Fatz in Virginia.
For a boy from Alabama who likes some good food, Fatz was a tasty experience. At one point in the evening “Sweet Home Alabama” played over the speakers, so I always take that as a good sign. Oh, speaking of Alabama, the sweet tea isn’t nearly as sweet as the syrupy sweet tea I grew up with. Hey Fatz, dump some more sugar in that tea!
Beginning Monday the restaurant will be open seven days a week for lunch and dinner. If you visit, tell Anica (pronounced uh-NEE-ka) that the New River Voice says hello.
~ Tim W. Jackson is the Editor & Publisher of the New River Voice and likes to eat.

5 responses so far ↓
1 Leslie Miller // Apr 22, 2008 at 6:34 pm
Thanks Tim for the pics and for the info about Fatz. I cant wait to take my family there.
2 Elizabeth Koch // Jun 18, 2008 at 7:55 pm
Tim thanks for the great information on this new resturant to our area. We will have to go there and try out the food. The cobbler looks delicious!!!
3 Dublin Restaurant Launches New Lunch Specials // Jul 15, 2008 at 6:20 pm
[...] Cafe opened for business in Dublin just off I-81 at Exit 98 back in March, about the time the chain began offering a new [...]
4 Lisa M. // Mar 4, 2009 at 7:48 pm
My Husband & I ate at your cafe tonight around 5 pm and our server was Cassandra. I don’t usually complain but this was the worst experience we have ever had. She never came back to our table and asked us for a refill or if we needed anything. She acted like she was ANGRY the entire time. Never smiled, or acted polite at the least. I had to bother another server to get a to go box. And then when had to wait an additional 30 minutes for an order we told her we needed to take home. She was really rude and not a people person at all. This experience ruined our dinner and we will never eat here again based on the service we recieved. If she is so unhappy with her job, she shouldn’t work here. We had ate here several times before and loved the service but I don’t know what happend to the waitress we had back then, she was a blonde, pregnant girl and was SO sweet, friendly and made us feel comfortable. Hope this helps you in the future so you don’t lose anymore customers. You have a nice business so try to get professional help that enjoys working with the public next time.
5 Lisa M. // Mar 4, 2009 at 7:50 pm
WHAT HAPPENED TO THE ESP SYSTEM, NEVER SAW IT WHILE WE WERE HAVING DINNER. WAS IT DISCONTINUED????? WOULD HAVE BEEN HELPFUL INSTEAD OF WAITING 15 MINUTES ON SERVICE…..***
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